Postage

Postage is charged at £4.50 for delivery within the UK.

I am happy to post abroad but will need to invoice you for the additional postage after you have paid. Generally around and extra £7 although coats etc will cost more. If you want to check the price before you buy please email me at gingermutt@yahoo.co.uk

Items under £48 will be sent 1st class signed for and those over £48 will be sent recorded delivery.

If you have an immediate need for your item please call 07891443993 and we will arrange for next day Special Delivery at an extra cost.

Items are normally posted next working day.

Returns

It is important to Gingermegs that all our customers are happy with their purchases and we do our best to photograph accurately, write honest descriptions and give precise measurements, but just in case things don’t work out we offer a 7 day return policy. This means that items must be returned unworn, in the condition in which they were received within 7 days.

Items are sold in good faith, however, they are old and we can never be sure how long they will survive once they have been purchased and worn again. We can not accept returns after clothing has been worn so please check your ‘new’ item carefully when it arrives and get in touch immediately if you have any concerns and we will be happy to help.

Unfortunately we cannot refund postage charges and you are responsible for paying the cost of returns postage. We send all our items recorded delivery and recommend that you do the same as we cannot be held responsible for items that go missing in the post.

Money will only be refunded if
The item is unworn
The tags are still in place (not taken off and put back on)
There are no odours of smoke, cooking, perfume etc
There are no makeup stains, pet hairs